Question 1

What is the difference between a static and a dynamic QR code?

Accepted Answer

A static QR code contains a fixed destination, like a specific URL, that cannot be changed after it's created. A dynamic QR code, like those created by ActiveQRs, points to a short URL that we host. You can change the final destination of that short URL at any time without having to reprint the QR code.

Question 2

Do dynamic QR codes expire?

Accepted Answer

QR codes from ActiveQRs do not expire on their own. You have full control. You can 'pause' them to temporarily disable the redirect, or delete them permanently. If your subscription plan ends, the codes may become inactive, but they are never deleted without your action.

Question 3

How can I change the destination URL of my QR code later?

Accepted Answer

From your dashboard, you can edit any QR code you've created. Simply update the 'Destination URL' field and save. The change is instant, and anyone scanning your existing QR code will be sent to the new address.

Question 4

How do A/B rules or geo-routing rules work?

Accepted Answer

Rules-based routing is a powerful feature of ActiveQRs. You can create rules that redirect users based on conditions like their geographic location (country), the day of the week, the time of day, or their device type. For A/B testing, you can create a rule that splits traffic between two different destination URLs, allowing you to test which page performs better.

Question 5

Can I see how many people are scanning my QR codes?

Accepted Answer

Yes. Every scan is recorded and displayed on the analytics page for each QR code. You can see the total scan count, scans over time, the top countries where scans originate, and more.

Question 6

What is a fallback URL?

Accepted Answer

A fallback URL is a default destination that we use if a QR code is paused or if none of your advanced routing rules match. This ensures that even if something goes wrong with a destination link, the user is still sent to a valid page (like your homepage or a special landing page) instead of an error.